Hard Rock Live Sacramento

Box office

Open Event Days: 11AM - 9PM

Customers must have the credit card used to pay, Ticketmaster account number, and a matching photo ID to the name on the order to pick up tickets at Will Call. Will call opens two hours before the event.

Box Office Phone: 916-943-3741 Box Office Email: [email protected]

Parking

Free self-parking located on site. No valet available. ADA parking available on site. Tailgating is not permitted in the parking lots as well as overnight and RV parking.

Accessibility

Please come to our box office to purchase ADA seating or give us a call to inquire about ADA seating.

Venue policies

Items are NOT ALLOWED in the venue: No outside food No outside bottles or glassware No drugs or drug paraphernalia, including vape pens No chains, chain wallets, or spikes No weapons (i.e. firearms, knives, blades, scissors, or sharp objects) No mace, pepper spray No fireworks or explosives No Go-Pros No drones No face covers or masks (not including CDC recommended covid prevention masks) No audio recording devices No sharpies No lasers or laser pointers No pets (except for documented service animals) No selfie sticks No iPads, laptops, or tablets No professional photography equipment: including detachable lenses, tripods, telephoto lenses, special flash gear No umbrellas No air blasters, horns, or musical instruments No skateboards, rollerblades, bicycles, helmets, chairs No signs, flags, banners, posters Any other items deemed unacceptable by venue Management This is subject to change

Age limit varies per event. Everyone, regardless of age, must have a ticket to enter. However, No one under 21 is allowed on the casino floor.